Contacts
We’d Love to Hear From You
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated.
Contact@sweetoffence.com
We will reply your email within 24 hrs except Sunday and holidays
FAQs
How does your online returns policy work?
We accept a return or exchange request within 7 business days from the order delivery date, as long as items are in their original condition with all tags attached.
Visit our Returns page for instructions on how to initiate a return.
Which countries do you deliver to?
We ship internationally to a wide range of countries. You can check our Shipping Information page for the complete list and specific rates.
What should I know about duties, taxes, and border charges?
Duties and taxes are included at checkout for most regions. However, some international orders may be subject to additional customs fees, which are the responsibility of the customer.
Do gift cards expire?
Yes, our gift cards are valid for 12 months from the date of issue. You can use your gift card anytime within this one-year validity period when shopping on our store.
